Mass Customisation is when a manufacturer creates completely customised products at the same scale and cost of mass-produced items.

 Key Features of Mass Customisation:

  • Customers and suppliers collaborate to create customised products.
  • Unique product designs are scheduled automatically into a manufacturing process while using an automated sales ordering process.
  • Connected Factories can be used to process sales orders into the manufacturing processes, to produce the customised product.
  • Customers can track the progress of their product, with insight into the production data.

Key Results:

  • An advantage over competitors, who can consequently only supply a fixed number of options.
  • Reduced manufacturing costs of customised products through process automation.